Help & Support

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Help & Support

Online helpdesk - If you need help for any of the below issues, please open a ticket from the support page with a detailed explanation and we will respond within 24 hours with the best solution.

Direct email – You can also send us an email for either of the Ubuntu Fam Platforms at the following email address:

Live chat - We also offer live chat during certain hours. So please open a LIVE CHAT and leave a message if no operator is online at the time.


Creating an account

Receiving offers

Making offers

Paying for services

Getting paid for services

Payment methods

Resetting your password

Membership concerns

Technical support